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PLAN YOUR CONCERT EXPERIENCE (FAQs)

HOW TO ORDER – IT’S EASY

Administration Offices
CLOSED - Dec 24 to Jan 1 (reopen Jan 2 at 9am)

Call Centre
Dec 23 open 9am to 5pm
Dec 24/25/26/29 CLOSED
Dec 27/28/30/31 open 10am to 5pm
Jan 1 9am to 1pm
Phone:

403.571.0849
Monday to Friday - 9am to 7pm
Saturday - 10am to 5pm

Fax: 403.294.7424
Mail: 205-8 Avenue SE, Calgary, AB T2G 0K9
In Person: CPO office, 2nd Floor, 205 – 8 Avenue SE
Monday-Friday 9am-5pm
Take the manually operated elevators located off of 8th Avenue SE at the north entrance to EPCOR Centre for the Performing Arts.
Online: 2013/2014 tickets available starting August 15, 2013

Click here to view our ticket purchase policies.

GET CONNECTED

Select Your Seat! When you purchase your tickets online you can check out different views of the concert hall and pick the seat that is just right for you!

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FAQs

Where do I get my tickets
Have your tickets mailed or couriered, pick them up during CPO office hours, or visit the ticket pick-up table (also known as will-call) as early as one hour prior to the start of the performance to collect them.

What to Wear
From jeans to tails, you'll see it all! Wear what you want - you're sure to fit in.

Running Late?
CPO concerts start promptly. Ushers will do their best to seat latecomers at appropriate breaks in some cases this may not be possible until the completion of an entire work

Where to Park
The LRT is located just one block away from the Jack Singer Concert Hall and there are many public parking lots in the vicinity. Evening and weekend parking in most lots is as low as $5. Visit www.calgaryparking.com for locations and rates.

Please be advised: Civic Plaza Parkade will remain closed till January 2014. Alternative parking can be found at the Telus Convention Centre (1 St SE) or the open air lot on 9th Ave and MacLeod Tr N (South Side).

The Calgary Parking Authority operates the parkade beneath the Epcor Centre for Performing Arts. Park your vehicle in a public parking stall indicated by an overhead green light

  • Pay at a ParkPlus Machine immediately after parking
  • ParkPlus Machines are located along key pedestrian walkways
  • At the ParkPlus machine, enter your vehicle’s license plate information and how long you wish to park
  • Follow the on-screen instructions and insert payment (coins and credit cards accepted)
  • Although you can print a receipt, no ticket needs to be displayed on your dashboard
  • For more information, please call the Calgary Parking Authority at 403.537.7000

How Long is a CPO Concert?
Concerts vary in length but a typical performance is approximately 2 hours with a 20-minute intermission.

Skip the Bar Line-up!
You can order your drinks for intermission before the concert even begins by taking advantage of the pre-order service at the lobby bar. Simply pick up your drinks at intermission and avoid the wait!

PRE-CONCERT CHATS AND ENTERTAINMENT

If you are new to Classical music or just want to delve a little deeper into the music you enjoy most, then you won’t want to miss our informative and entertaining pre-concert chats. We also offer a variety of pre-concert entertainment on select performances, so check your ticket and be sure to come early. Limited seating available.

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